Terms of service

Last updated: October 2026

1. Overview

Welcome to BECKY SIMPSON. These Terms of Service govern your access to and use of our website, beckysimpson.com, and the purchase of products offered through our online store.

The website is operated by BECKY SIMPSON LTD (“we,” “us,” or “our”). By visiting our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our website.

2. Business Information

Business Name: BECKY SIMPSON LTD
Business Address: 292521 Office Suite 29a, 3/F, 23 Wharf Street, London, England, SE8 3GG
Email: support@beckysimpsons.com
Phone: +44 7848450815
Website: beckysimpson.com

3. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in fraudulent activity, interfere with website security, or attempt to disrupt the operation of our online store.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or services, subject to applicable law.

4. Products and Descriptions

BECKY SIMPSON offers jackets and related outerwear for men and women.

We aim to display accurate product descriptions, photographs, sizes, colors, and other relevant details. However, colors and appearance may vary slightly depending on your device or screen settings.

Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and arrange an appropriate solution, including a refund where applicable.

5. Prices and Payments

All product prices and applicable charges will be displayed on our website or at checkout before you complete your purchase.

The currency used for your order will be shown during the shopping and checkout process. Any applicable taxes, shipping charges, or other fees will be displayed where required.

We use third-party payment providers to process transactions. By submitting an order, you confirm that you are authorised to use the selected payment method.

We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have placed, we will contact you before taking further action.

6. Orders and Acceptance

After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted for fulfilment.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or payment issues.

If payment has been taken for an order that we cancel, we will arrange a refund using the original payment method, as appropriate.

7. Shipping and Delivery

We offer free standard shipping, with estimated delivery typically within 4–7 business days, subject to the delivery arrangements and destination applicable to your order.

Delivery estimates may be affected by order processing, carrier operations, weather, customs procedures, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information at checkout. Please contact us promptly if you identify an error in your delivery address.

We will communicate any significant delivery issues and handle delayed, lost, or undelivered orders in accordance with applicable law and our Shipping Policy.

8. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains how to request a return, exchange, refund, or cancellation.

Nothing in these Terms of Service removes or limits any consumer rights that cannot legally be excluded, including applicable rights under UK consumer protection legislation.

Please review our Return and Refund Policy before placing an order.

9. Promotions and Discount Codes

Promotional offers and discount codes may be subject to specific conditions, expiry dates, or product exclusions.

Unless stated otherwise, promotions cannot be exchanged for cash. We may withdraw or amend promotional offers where permitted by law, but this will not affect rights already acquired by consumers under applicable law.

10. Intellectual Property

All content on our website, including text, branding, logos, graphics, photographs, design elements, and other materials, is owned by or licensed to BECKY SIMPSON LTD unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, delivery providers, and other technology platforms.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud, or other liability that cannot legally be excluded.

Subject to the preceding paragraph and applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control or for indirect losses that were not reasonably foreseeable.

These terms do not affect your statutory rights as a consumer.

13. Privacy

Our collection and use of personal information are explained in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable data protection law.

14. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, services, or legal obligations.

The latest version will be published on this page with its updated revision date. Changes will not remove rights that have already accrued or apply retrospectively where prohibited by law.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to your location.

Consumers may retain the right to bring claims in the courts available to them under applicable law.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

BECKY SIMPSON LTD
292521 Office Suite 29a, 3/F, 23 Wharf Street, London, England, SE8 3GG
Email: support@beckysimpsons.com
Phone: +44 7403 654182

Thank you for shopping with BECKY SIMPSON.